FAQs

Why haven’t I been sent my student documents (semester documents, semester ticket)?

Students will be sent their student documents approx. 8 weeks before the start of the approaching semester. We will automatically send your documents to you by surface mail once you have transferred the Semester Contribution and it has appeared on our account (approx. 5 working days after you make the transfer). Please go carefully through this checklist to see if you have done everything correctly:

  • Did you enroll before the deadline expired, receive notification to transfer the Semester Contribution, and duly transfer the full amount?
  • Did you transfer your Semester Contribution before the deadline for re-registration (15.02./15.08.)?
  • Did you note the correct purpose when you made the transfer? Automatic – and thus fast – processing is only possible if you have entered the data accurately.
  • Did you transfer the correct amount? If the amount you transferred was not enough, transfer the difference with a note of the purpose and your documents will be sent to you.
  • Was your money transfer correctly processed by your bank? (check your bank statement). Quite often mistakes are made regarding the right account number or wrong purpose.
  • If you have moved your address and failed to notify the Student Office, your documents will have been returned to us. Contact the hotline to find out. Phone: +49 421 218 61 110.
  • Have you changed your health insurance provider or has your insurance status changed? In either case, your re-registration has been blocked – even though you may have done everything else correctly. You should submit a certificate of insurance recording your status as quickly as possible.
  • You have done everything absolutely correctly? So that we can verify where the mistake occurred and that you have transferred your Semester Contribution, please sent us a brief note with a copy of your bank statement (not data carrier) which shows the payment and the date you made the transfer.

What must I do if I want to spend some time studying abroad?

  • You must apply for a semester abroad (release from payment of the Semester Ticket) before the given deadline.
  • You application must accompanied by a Certificate of Enrolment at the foreign university for the period in question.
  • ERASMUS / SOKRATES and TEMPUS students do not have to do this.
  • Even if you spend a semester abroad, in order not to lose your student status and your place at the University, you must still re-register by paying your Semester Contribution (on application, less Semester Ticket).
  • If you have any questions about studying abroad you should contact the International Office of the University of Bremen.

Refund of Semester Contributions?

  • The Semester Contribution can be reduced in the event of studies abroad or leave of absence. If you have subsequently paid too much, you should submit an Application for Refund[PDF] (26 KB). No reduction of the Semester Contribution can be made for leave of absence "on other grounds" or "bonus semester".
  • On application, it may be possible to obtain a refund of the contribution for Student Welfare services if you are deleted from the student register during the first half of the semester. On application, the contribution for the Semester Ticket can be partially refunded.