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PC-Labor

[Translate to English:] Ein Mann arbeitet am geöffneten PC
[Translate to English:] © Tomas Thiele

Description

Consultation and information gathering in preparation of IT hardware purchases.


Target group

Scientific members of the University.


Scope

In a counseling session the needs of the user with regards to IT hardware are evaluated and the most effective setup for their function is determined.

 


 

Stuff Members at PC-Labor

Jürgen Buerhop
ZB-C - Ebene 0-1, Raum C 0130
Tel.: 61412
Email: buerhopprotect me ?!uni-bremenprotect me ?!.de

Jürgen Hubrich
ZB-C - Ebene 0-1, Raum C 0160
Tel.: 61410
Email: j.hubrichprotect me ?!uni-bremenprotect me ?!.de

Dietmar Milster
ZB-C - Ebene 0-1, Raum C 0150
Tel.: 61415
Email: dmilsterprotect me ?!uni-bremenprotect me ?!.de

Thomas Schwarzenbacher
ZB-C - Ebene 0-1, Raum C 0120
Tel.: 61413
Email: t.schwarzenbacherprotect me ?!uni-bremenprotect me ?!.de

Tomas Thiele
ZB-C - Ebene 0-1, Raum C 0140
Tel.: 61411
Email: tthieleprotect me ?!uni-bremenprotect me ?!.de


 


Description

Repair of IT Hardware and peripheral devices.


Target group

Scientific members of the University


Scope

Defective workstations, notebooks and peripherals can be repaired, sometimes even directly at your desk..


 

Stuff Members at PC-Labor

Jürgen Buerhop
ZB-C - Ebene 0-1, Raum C 0130
Tel.: 61412
Email: buerhopprotect me ?!uni-bremenprotect me ?!.de

Jürgen Hubrich
ZB-C - Ebene 0-1, Raum C 0160
Tel.: 61410
Email: j.hubrichprotect me ?!uni-bremenprotect me ?!.de

Dietmar Milster
ZB-C - Ebene 0-1, Raum C 0150
Tel.: 61415
Email: dmilsterprotect me ?!uni-bremenprotect me ?!.de

Thomas Schwarzenbacher
ZB-C - Ebene 0-1, Raum C 0120
Tel.: 61413
Email: t.schwarzenbacherprotect me ?!uni-bremenprotect me ?!.de

Tomas Thiele
ZB-C - Ebene 0-1, Raum C 0140
Tel.: 61411
Email: tthieleprotect me ?!uni-bremenprotect me ?!.de


Description

Hotline 61414

helpdeskprotect me ?!uni-bremenprotect me ?!.de


Target group

Scientific members of the University.


Scope

A telephone (and email) hotline provides First Level Support for IT problems. Here you can also make appointments for on-site support.

 

 


Description

Software installation and administration for several specially designed and equipped lecture rooms.


Target group

Departments, work groups


Scope

Installation of operating systems and software products (standard and special) for servers, workstations, notebooks and tablets.


Stuff Members at PC-Labor

Jürgen Buerhop
ZB-C - Ebene 0-1, Raum C 0130
Tel.: 61412
Email: buerhopprotect me ?!uni-bremenprotect me ?!.de

Jürgen Hubrich
ZB-C - Ebene 0-1, Raum C 0160
Tel.: 61410
Email: j.hubrichprotect me ?!uni-bremenprotect me ?!.de

Dietmar Milster
ZB-C - Ebene 0-1, Raum C 0150
Tel.: 61415
Email: dmilsterprotect me ?!uni-bremenprotect me ?!.de

Thomas Schwarzenbacher
ZB-C - Ebene 0-1, Raum C 0120
Tel.: 61413
Email: t.schwarzenbacherprotect me ?!uni-bremenprotect me ?!.de

Tomas Thiele
ZB-C - Ebene 0-1, Raum C 0140
Tel.: 61411
Email: tthieleprotect me ?!uni-bremenprotect me ?!.de


 


Contact for printer problems outside the warranty period

Since the question "Who will repair my printer" has been raised at the university time and again, we have tried to find an appropriate service provider to cover this area of printer repair after the warranty period.

Printer problems from the administrative areas must always be handled via Dec.5 (computer.support@vw.uni-bremen.de).

The company "PAC", known as a supplier of printer consumables, has set up a printer service that can also serve the University of Bremen in this area. The service mainly refers to printer products of the manufacturer "Hewlett-Packard". After consultation with PAC, however, products from other printer manufacturers can also be repaired. If you want or need this support, you will find an appropriate form here, with which the support of the company PAC can be requested.

Simply print out the form, fill it in and fax it to PAC.

Before placing a repair order with PAC, it should be clarified in the respective area whether any warranty claims still exist against the supplier of the defective device.

The billing of the resulting costs is handled directly by the support requestor and PAC.


 

Stuff members at PC-Labor

Jürgen Buerhop
ZB-C - Ebene 0-1, Raum C 0130
Tel.: 61412
Email: buerhopprotect me ?!uni-bremenprotect me ?!.de

Jürgen Hubrich
ZB-C - Ebene 0-1, Raum C 0160
Tel.: 61410
Email: j.hubrichprotect me ?!uni-bremenprotect me ?!.de

Dietmar Milster
ZB-C - Ebene 0-1, Raum C 0150
Tel.: 61415
Email: dmilsterprotect me ?!uni-bremenprotect me ?!.de

Thomas Schwarzenbacher
ZB-C - Ebene 0-1, Raum C 0120
Tel.: 61413
Email: t.schwarzenbacherprotect me ?!uni-bremenprotect me ?!.de

Tomas Thiele
ZB-C - Ebene 0-1, Raum C 0140
Tel.: 61411
Email: tthieleprotect me ?!uni-bremenprotect me ?!.de