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TZI researches the use of chatbots in the Bremen Citizen Service

In the future artificial intelligence could help to answer citizens' questions around the clock.

The Senator of Finance commissions the TZI to research a chatbot , who answers citizens' questions around the clock.The project uses the IDA Chatbot technology, which was developed by Nina and Dirk Wenig at the TZI and was awarded the innovation prize "Campus Ideas 2018" last year.