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MobileAge

Developing online services jointly for and with the elderly

Leader: Dr. Juliane Jarke

ZeMKI Lab "Information management and Media"

Funded by EU Horizon2020

Mobile Age is a three year Horizon2020 project, funded by the European Union that will provide the basis for the development of mobile-based open government services focused on senior citizens. The project follows a co-creation methodological approach that will allow for a substantive participation of senior citizens. MobileAge will focus on the co-creation of services related to the production and use of open data for cities.

The „Mobile Age“ project focuses on open government data, mobile technology, and the provision of public services in relation to Europe’s elderly population. Europe’s senior citizens are growing steadily and are predicted to comprise 28% of Europe’s population by 2020. However, senior citizens do not normally share the same level of connectivity to the Internet as younger generations, and while government agencies are increasingly providing their services through digital platforms, this risks excluding senior citizens from the design and use of such services. Mobile Age will provide the basis for the development of mobile-based open government services focused on senior citizens. We follow a co-creation methodological approach that will allow for a substantive participation of senior citizens. MobileAge will focus on the co-creation of services related to the production and use of open data for cities. This will be achieved by pursuing four objectives:
1. to explore and develop innovative ways to support senior citizens to access and use public services through personal mobile technologies that are based on open government data,
2. to develop and deploy co-creation approaches and methodologies to engage senior citizens effectively;
3. to develop a situated, practice-based understanding of accessibility, mobility and usability of services from a senior-citizen point of view; and
4. to develop a framework for impact assessment and evaluation for co-creation approaches to open service development for the ageing population.
Mobile Age’s approach will be applied in cities and counties that are already providing innovative approaches for the participation of senior people in the development of city services: Bremen, South Lakeland, Zaragoza and the Region of Central Macedonia, with scenarios related to social inclusion, extending independent living, data curation for a safer and more accessible city, and the management of personal health information. MobileAge will develop and evaluate innovative methods and processes for the participatory design of open government services as well as mobile applications. Dr. Juliane Jarke (ifb) will lead the work package on method innovation.

: Dr. Juliane Jarke
Dr.

Juliane Jarke

Institution Centre for Media, Communication and Information Research of the University of Bremen (ZeMKI)

Building/room: ECO5 3.88
Phone: +49 (0) 421 218 565 86
E-Mail: jarke[at]uni-bremenprotect me ?!.de