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AnyConnect for Windows

Preliminary note

Note for customers of Vodafone / Kabel Deutschland
If you have problems with the VPN connection, try to enter "" as server URL instead of "".


Troubleshooting help can be found below.

Initial Setup - Step 1

Make sure that your computer is connected to the Internet (or the WLAN with the identifier "Uni-Bremen", if you are on the campus of the university). Then download the installation file for AnyConnect (you may need to log in with your Uni-Account).

Then run the file and click on "Next"in the dialog box that opens.

Initial Setup - Step 2

Read the license terms and accept them by selecting "I accept the terms in the License Agreement" and then click on "Next".

If you do not agree with the terms and conditions, it is unfortunately not possible to use the VPN service.

Initial Setup - Step 3

Finally, the software asks again if you want to start the installation. Confirm this by clicking on "Install". If Windows then asks you whether you want to allow the program to make changes to your computer, confirm this.

The installation will then take place without any further action on your part. You can then exit the installation program by clicking on "Finish".

Initial Setup - Step 4

Click the AnyConnect icon in the taskbar. If the icon is not there, start the "Cisco AnyConnect Secure Mobility Client" software from the Start menu.

Initial Setup - Step 5

Click on the gear wheel at the bottom left of the AnyConnect window to access the settings.

Initial Setup - Step 6

In the tab "Preferences" check "Allow local (LAN) access when using VPN (if configured)". This allows you to access resources in your local network (such as printers or file shares) even when the VPN connection is enabled.

Connect - Step 1

Click the AnyConnect icon in the taskbar. If the icon is not there, start the "Cisco AnyConnect Secure Mobility Client"software from the Start menu.

Connect - Step 2

Enter "vpn." in the field, if it is not already filled in, and click on "Connect".

Connect - Step 3

Enter the access data for your Uni-Account. These do not have to be the same as when you install the software (for example, on a shared computer). The access data cannot be saved and must be re-entered each time a connection is established.

Finally, select the correct tunnel type under "Group" and confirm with "OK". The program should now establish the connection.

Disconnect connection

If you no longer need the connection, click on the AnyConnect icon in the taskbar again and select "Disconnect".


I can't download the installation file and get the message "Forbidden" instead.


  • Not all university users can access the VPN service. In particular, alumni are excluded from use.
  • If you are a regular member of the university (e. g. a regular student or employee) or SuUB staff member, please contact the Account Manager to have your account assignments checked.

During installation, the error message "The vpn client agent was unable to create the interprocess communication depot." appears

  • This error message is triggered by an activated Internet connection sharing. Deactivate the network adapter's share in the adapter settings and try the installation again.

I have successfully established a VPN connection, but can't use the library services?

  • If you want to use services that are enabled for the network area of the University of Bremen but are not "hosted" in the network area of the university (publishers are an example here), then you have to change the group from "Tunnel-Uni-Bremen" to "Tunnel-all-Traffic" when setting up a connection. For a detailed explanation please read the page VPN-Tunnelarten.
  • ATTENTION: With this option, all traffic is now routed through the tunnel. Please leave the tunnel activated with this option only as long as it is needed for working.