Department 8 - IT Service Center

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© Niels Neumann

Contact

IT Service Desk

Central point of contact for IT problems for all departments, administrative and academic staff, and to a limited extent also for students.

In GW2 in room B2860

Phone: +49 421 218 60800 ☎

Email: servicedeskprotect me ?!uni-bremenprotect me ?!.de

Opening hours

During the lecture period:
Monday - Thursday 7:30 a.m. - 4:15 p.m.,
Friday 7:30 a.m. - 2:15 p.m.

During the semester break:
Monday - Thursday 7:30 a.m. - 3:00 p.m.,
Friday 7:30 a.m. - 2:00 p.m.
 

 Head of IT

 
Administration

dezernat8protect me ?!vw.uni-bremenprotect me ?!.de
 

Welcome

As the IT Service Center, we take care of the central IT requirements of the University of Bremen. Here you will find a summary of lots of important information and links. The website is currently being expanded to include further topics.


  • University Account - Information and Settings

    Overview with all further information and functions relating to the university account
    Overview of university account


    Explanations of the different account types
    Account types


    Instructions for activating your University of Bremen account
    Account activation


    Simply submit an application for a new University of Bremen account here
    Application


    Lost the password for your university account? You can find help here
    Lost password


    You can find additional functions and settings for your university account in the online tools
    Online tools

     

  • E-Mail

    All information and help on webmail, mailing lists, spam filters, Outlook, and much more.

    To the email overview

  • Telephone System

    All information about telephony, telephone requests, telephone support, and applications can be found in the internal area.

    Telephone

    Switchboard

    You can set up call forwarding directly in the telephone portal.

    Telephone portal

  • Software

    Here you will find an overview of the software offered at the University of Bremen

    Software offering

     

    Help on where and how to obtain software can be found here

    Software allocation

  • Specialized applications

    An overview, as well as instructions and help on topics such as TYPO3 support and the SAP hotline, can be found at:

    Specialized applications

  • Video Conferences

    Various video conferencing systems are used at the University of Bremen. An overview is available on the Media Center website:

    Video conferencing systems

    There you will also find further links to instructions and contact persons, such as the Center for Multimedia in Teaching (ZMML).

  • WiFi

    You can find an overview, instructions, and help on the topic of Wi-Fi and its setup here:

    Wi-Fi

  • Media Equipment

    All information about our technical equipment in lecture halls and event rooms can be found on the Media Center website.

    There you will find contact persons, an overview of which technology is available in which rooms and a link to the rental system. There you can reserve and lend various technical/multimedia devices.

    Media Center

  • Information Security

    You can find an overview of information security in the

    Information and Service Portal

     

    There is also an article about our

    information security team

  • IT Workplace Devices

Our goals

We provide reliable, scalable, and user-friendly services for the University of Bremen.

We optimize processes and use automation to increase the efficiency of IT services, minimize downtime, and ensure high service quality.

In doing so, we rely on close cooperation with the areas of research, teaching, learning, and administration in order to continuously adapt IT services to their requirements.