In the paper, they evaluate a checklist published by the World Health Organisation at the beginning of the COVID 19 pandemic to help people find reliable information. Dr Heuer and Prof Glassman have also developed an interactive version of the checklist to make it easier to follow the advice. They evaluated the two checklists in experiments in Germany and the United States of America. An analysis with a linear mixed model shows that the interactive checklist has a strong positive effect on whether participants recognise misinformation as such. Education, age and country of origin have a moderate effect.
The most important result of the study is that users can be supported in the fight against misinformation. Furthermore, the study shows that the effectiveness of the recommendations can be increased by interactive elements. They therefore call on online platforms such as Facebook, Twitter, Telegram, and TikTok to label reliable and unreliable news sources.
The paper can be found in the ACM Digital Libary. A video of the presentation can be found on YouTube.
The paper was presented at the CHI 2022.